bd799's commitment to responsible gaming
bd799 believes that entertainment is truly enjoyable only when it is experienced consciously and in a controlled way — your safety is our priority.
For players aged 21 and above only. To open an account and play on bd799, users must be at least 21 years old. Access by minors is strictly prohibited. Gambling is a leisure activity — it should never be considered a solution to financial problems.
What does responsible gaming mean?
Online gaming and betting can be a great source of entertainment. However, it only remains beneficial when enjoyed consciously and within limits. bd799 believes every player should set their own time and spending limits in advance.
The core principle of responsible gaming is — play for fun, not as a source of income. When gaming causes stress or anxiety instead of enjoyment, take a moment to pause and seek help if needed.
At bd799 we take these matters very seriously. Our platform provides practical tools to help you stay in full control of your gaming.
- Play with a limited budget for entertainment — only bet what you can afford to lose
- Set time and spending goals before each session
- Avoid the temptation to chase losses by increasing your bets
- Avoid gaming while under the influence of alcohol or when under mental stress
- Maintain a balance with family, friends, and professional life
- Take regular breaks and avoid long sessions
- Reach out to bd799 support when needed — assistance is always available
bd799's safety tools
bd799 provides the following practical tools to keep your gaming experience safe.
Deposit Limit
Restrict the amount you deposit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately — requests to increase it take effect after a set waiting period.
Time-Out / Break
If you need a temporary break, you can pause your account for anywhere from 24 hours up to 6 weeks. No deposits or gaming are allowed during the break.
Self-Exclusion
If you feel your gaming is getting out of control, apply for self-exclusion. Once activated, your account can be closed for a minimum of 6 months or permanently.
Gaming History Review
You can view your complete betting and deposit history at any time. Analyse your spending patterns and adjust as needed.
24/7 Support
bd799's live chat support is available in both Bengali and English, seven days a week, twenty-four hours a day. You can also contact us by email: [email protected]
Family Protection
Use parental control tools on your device to prevent minors from gaining access. Always keep your bd799 account and login details secure.
Age policy strictly enforced
To register an account and play any game on bd799, users must be at least 21 years old. Submitting valid proof of age during account verification is mandatory.
Anyone who provides false information about their age will have their account suspended and funds on deposit may be forfeited. Ensure that minors cannot access your device or account.
Age verification process
- Provide a copy of your National ID (NID) or passport
- Submit a recent photo of yourself (selfie)
- Withdrawal access may be limited until verification is complete
- All information is stored securely using SSL encryption
- Re-verification may be requested at any time if circumstances are deemed suspicious
Set your own limits — step by step
Log in to your account
Log in to your account on bd799 and go to the "Account Settings" section.
Open the "Responsible Gaming" menu
Inside settings, click on the "Responsible Gaming" option.
Choose a deposit limit or time-out
Select a daily, weekly, or monthly deposit limit, or a time-out for a specific period, according to your preference.
Enter your preferred value and save
Set your desired limit amount or duration and press "Save" — it will take effect immediately.
If you need self-exclusion
If you want a long-term break, contact the support team directly. You can use live chat or [email protected].
Review regularly
Review your gaming history and spending every month, and adjust your limits as needed.
Recognise the signs of problem gambling
If any of the signs below appear in your behaviour, it is time to seek help. This is not a weakness — taking the right steps is the smart thing to do.
Feeling pressure after losses
Becoming highly agitated or distressed after a losing bet, and feeling the urge to bet again to make up for it.
Spending beyond your budget
Betting more than your set limit, borrowing money, or spending funds needed for everyday living on gaming.
Disrupted sleep and routine
Gaming affecting your sleep, eating, or family responsibilities, and concealing this from others.
Hiding from family
A tendency to keep your gaming habits or spending hidden from family or friends.
Unable to stop
Continuing to play despite wanting to stop — repeatedly telling yourself "just one more round."
Mental exhaustion
Feeling guilty because of gaming, being unable to find peace of mind, or suffering from anxiety.
Contact us to get support
If gaming is starting to have a negative impact on your life or the life of someone close to you, please contact the bd799 support team. Our team will handle your situation with complete confidentiality.
bd799's support team is available 24 hours a day, seven days a week in both Bengali and English. Do not hesitate to reach out to us in any difficult situation.
Live Chat: 24/7 — Bengali & English
Email: [email protected]
Ask yourself
The following questions will help you evaluate your gaming habits:
- Am I spending more than my set budget in a week?
- Do I feel compelled to bet again after a loss?
- Is gaming affecting my family or work?
- Do I hide my gaming from my family?
- Do I feel uncomfortable when I try to stop gaming?
If the answer to any of the above questions is "yes", speak to the bd799 support team today.
Secure payments and financial limits
Deposit limits
The minimum deposit at bd799 is ৳100. You can set a maximum daily, weekly, or monthly limit for yourself from Account Settings — keeping your budget in check.
- Deposit via bKash, Nagad, Rocket, and Upay
- Limits can be set at any time
- Decreasing a limit is instant; increasing one is delayed
Withdrawal security
The minimum withdrawal amount is ৳1,000 and is generally processed within 5 to 30 minutes. Withdrawals are only processed through verified accounts.
- Withdraw to bKash, Nagad, Rocket, and Upay
- Processing within 5-30 minutes
- Full access available after age verification
Play safely, enjoy responsibly
Use all the safety tools on bd799 and get the best experience through responsible gaming.